I have not or cannot
remember a resent disagreement or conflict that I have faced in any part of my
life. But over the past few weeks I have learned some very valuable strategies
that would help me in the future. On the website The Center for Nonviolent
Communication there are some great skills that will allow me to better prepare
myself for future conflicts or disagreements.
Nonviolent
Communication Skills (NVC)
NVC offers practical, concrete skills for
manifesting the purpose of creating connections of compassionate giving and
receiving based in a consciousness of interdependence and power with others.
These skills include:
1. Differentiating observation from
evaluation, being able to carefully observe what is happening free of evaluation,
and to specify behaviors and conditions that are affecting us;
2. Differentiating
feeling from thinking, being able to identify and express internal feeling
states in a way that does not imply judgment, criticism, or blame/punishment;
3.Connecting with the
universal human needs/values (e.g. sustenance, trust, understanding) in us that
are being met or not met in relation to what is happening and how we are
feeling; and
4.Requesting what we
would like in a way that clearly and specifically states what we do want
(rather than what we don’t want), and that is truly a request and not a demand
(i.e. attempting to motivate, however subtly, out of fear, guilt, shame,
obligation, etc. rather than out of willingness and compassionate giving).
I also reviewed the website The Third Side
where they discussed the 3S assumptions and discussed some misunderstanding
that people have about conflict and how to work with conflict.
3S
Assumptions
Conflict, in itself, is
not a bad thing. Conflict is a natural and healthy process, necessary for
making progress and dealing with injustice. The world may actually need more
conflict, not less, if the appropriate skills are known and conflict can be
managed productively.
That the goal is not to
end or eliminate conflict but simply to transform the way it is expressed
from destructive forms such as violence, abuse, and intolerance into
constructive forms such as debate, dialogue, negotiation, and democracy. Conflict
is inevitable; violence is not.
The way to transform
conflict is to create a strong container for creative contention. This
container constitutes the Third Side of any conflict. The container can be
created by the surrounding community friends, neighbors, witnesses, neutrals as
well as by the parties themselves.
You don't have to take
sides in a conflict, nor do you need to be neutral. No matter where your
sympathies lie, you can choose to take the Third Side, in other words, the side
of the whole whether that is the family, the work organization, the community,
or the world.
You can choose to take the Third Side anytime
in the conflicts around you. This means seeking to understand all sides to the
conflict, encouraging a peaceful nonviolent process for engaging deep
differences, and supporting an inclusive outcome that addresses the essential
needs of all
Responding to conflicts
productively requires courage, preparation, knowledge, skills, creativity and
coordination.
You have an important
role to play in transforming the conflicts around you, whether you are one of
the parties or a Witness to the conflict. You can make a significant
difference.
By working together in
a systemic way, we can create a strong Third Side for even the most intractable
conflict. As the old African proverb goes, "When spider webs unite, they
can halt even a lion."
The Third Side is not a
new idea. In some form, it exists in every culture. Indeed it is the most
ancient human processes for dealing with deep differences. It does not belong
to any group or organization; it is the common heritage of humanity. It belongs
to you.
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